We are hiring!

We’re looking for someone to help us tell the stories of the coffees we source and the inspirational people behind them.

This role requires a person with strong copywriting skills, a passion and talent for writing and storytelling, and a great love of coffee and people.

We have the raw materials of exquisite coffees and the backstories of the people who produce them. We’re looking for someone to bring these to life across all our channels with engaging, clear and extremely well-crafted prose.

Job Specifics

Creating and editing background information on the coffees that Melbourne Coffee Merchants sources and our supply partners at origin.

Writing profile pieces and/or blog posts on the producers we work with and the regions where we source coffee.

Uploading content to the website, and sourcing and resizing imagery.

Creating engaging content for use on social media.

Uploading content to social platforms

 

Job Requirements

Minimum 12-month commitment.

Excellent writing and communication skills. Attention to detail.

General understanding of specialty coffee.

Efficient with good time-management skills. Comfortable working both autonomously and independently, and collaborating with team members.

Curious and interested, excited to research coffees and/or producing regions to bring the story of our coffees to life.

Continually evaluating personal progress, seeking and utilising feedback, and actively finding ways to develop, grow, learn and contribute.

 

Additional favourable attributes and skills 

Advanced knowledge and experience of the specialty coffee supply chain and market.

Demonstrable social media skills and professional/personal presence online.

Experience using Photoshop.

Spanish or Portuguese language skills.

 

Other details 

This role can be either set up as a permanent part-time position, or a casual position, paid on an hourly basis. We anticipate the weekly hours to be 1-2 days per week, however there may be times when these hours increase. We are happy to commit to a minimum time commitment per week (up to 2 days), depending on the requirements of the applicant and other commitments.

This role is based in our Head Office in Brunswick East. The first few months will be based solely in the office, with some eventual opportunity to work remotely for the right candidate.

Hourly rate or salary will be dependent on the experience and ability of the applicant, with opportunity to review after 3 months.

 

To apply

Please send a CV (with references and if possible, examples of your work) and a cover letter to storytelling.mcm@gmail.com

The application period closes 21 May 2021. 

 

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ABOUT MELBOURNE COFFEE MERCHANTS 

Our singular focus is to source and offer a carefully curated and exceptional selection of high-quality green coffees to specialty-focused Australian roasters.

We are committed to quality, transparency, exceptional customer service, and igniting positive change in the coffee industry. These principles have a real impact on the way we buy coffee, the people we work with, and how we run our business.

Uncompromising Approach to Quality

Delicious, high quality coffee is our sole focus. We look for coffees that we love and find delicious, and that we’re excited to share. We work with dedicated and progressive producers, who care as much as we do about quality and share our values, and who produce exceptional coffees.

Transparency & Traceability

Transparency is integral to our business at every level. We have fostered a culture that encourages direct and open communication; an approach that has helped us form long-lasting relationships with our team, our customers, and our producers overseas.

We strive to add value and insight by providing as much traceability as possible on every single coffee we purchase. Wherever we can, we visit each of the producers we work with and develop long-term relationships with them over time. We share information with our customers about where our beans come from, how they are harvested and processed, and the background and stories of the people that grow them.

We take our role as a link-builder between producers and purveyors seriously. We want to help our customers learn about our coffees and share these stories with their customers and, ultimately, to get everyone as excited about the coffees as we are!

Exceptional Service

We care deeply about supporting our customers – big and small – to help them grow, succeed and prosper. We love being part of a customer’s journey by providing the highest quality green beans and support along the way. Nothing makes us happier than seeing a customer get excited about our coffee offerings and fall in love with the coffees they’re roasting. We strive to build open and honest relationships with our customers and to provide consistently exceptional service and support.

Igniting Positive Change

By standing true to our values, we believe we can use our business for good and ignite a positive and lasting change in the coffee industry. Here is how we strive to have meaningful impact:

> Through education – at both the industry and consumer level. The more we can grow demand for high quality coffee, the more we can purchase from our supply partners at a high premium, creating opportunity and long-term stability for quality-focused coffee producers.

> Through the way we buy coffee. We are passionate about buying coffee in a sustainable and socially responsible way, and paying premiums for the coffees we purchase. The ‘C’ price does not enter into our conversations with producers – we instead find a price point that is mutually beneficial and allows the producer to prosper and continuously invest in quality.

>Through our relationships at origin. We are incredibly proud of the fact that many of the producers we work with have been our partners since we started sourcing coffee in 2008. We care deeply about the producers we work with – we try to visit them every year, and we strive to build meaningful and mutually beneficial relationships based on trust, openness and respect.

> Through our team and work environment. We have a small and awesome team, and we strive to create a work environment that is supportive, positive and focused, and a culture that encourages learning, curiosity and a drive to do things (exceptionally) well.