News

2021 Customer Survey

At Melbourne Coffee Merchants we rely on feedback from our customers and peers to continuously improve our offerings, service and communication. We recently asked you to share your thoughts via our 2021 Customer Survey. A huge thank you to everyone who contributed! We are so grateful for your time in completing the survey, and the honest and open insights that you shared.

Bolivia Mid-Harvest Update

Each year we look forward to visiting beautiful Bolivia to spend time with the Rodríguez family, who own the exporting business Agricafé and their own Fincas Los Rodríguez.

Guatemala Harvest Report

Although we haven’t been able to travel since Covid-19 restrictions came into place, we have kept in close and regular contact with our Guatemalan suppliers over this last season through video calls, group chats and many, many emails.

September Shipping Update

Undoubtedly, the pandemic has made sourcing a steady supply of coffee more challenging than ever. While we have very little available stock in Australia right now, our team is always working hard to ensure we have more offerings on the way!

Bring on Brazil!

Across Brazil’s producing regions, cherries are being harvested, processed and sampled, ready to be cupped and assessed by buyers like MCM.

2020… what a year!

We are exiting out of 2020 with a small sigh of relief, and an abundance of gratitude for the hard work and support of our friends, customers and suppliers.

Why Transparency is important (and difficult) and what we are doing about it.

MCM is joining a growing group of concerned and committed importers and roasters who wants to hold the industry to a higher standard and drive more transparency across the supply chain. In this post, we explore why transparency is important (and why it’s hard), and what we are doing to build a more sustainable future for coffee.

How we buy coffee

Melbourne Coffee Merchants believes that everyone in the coffee chain can and should prosper, and that a commitment to paying producers good prices for coffee quality and suitability, regardless of the commodity market fluctuations, is the best way to ensure a sustainable and viable future for coffee farming. We have built our business around these beliefs and stand firmly behind our buying practices.